top of page

SUPPORT

LIBRARY

RETURNS & REFUNDS

At EverSleep, our product is designed and built to work well and make your life easier. We want you to be 100% satisfied with your purchase from us. If you’re not, we want to know about it. All EverSleep devices are covered by a Manufacturers' Warranty!

Please note: Any product returned without an RMA number will be refused

​

​

Monthly & Yearly Subscriptions

*  No Hassle Guarantee 

* Stop your subscription any time by simply returning your EverSleep device

​

Lifetime Subscriptions

* 100% Satisfaction - contact us within 30 days of purchase for full refund

* Refunds are issued back to the original form of payment

* Product must be in like-new or gently-used condition

​

Need to cancel your subscription?

Please contact Support@GetEverSleep.com to request a Return Merchandise Authorization (RMA) number before returning your EverSleep device.

​

Having a technical issue?

Please contact Support@GetEverSleep.com with any questions or concerns you may have and our experts will get back to you with the answers you need!

by Category
Account & Security
Frequently Asked
Returns & Refunds
Setup
Troubleshooting
Wear & Care

If you purchased your EverSleep through a third-party they have their own return and refund policies which may be different than EverSleep’s.

​

If you have your original order number please include it with the return request. That way we can reimburse your original purchase price to your original method of payment.

​

If you can't find your original order number it’s not a problem. We can almost always find you in our system if you purchased manufacture-direct.

​

​

Special Circumstances

To help protect our customers and make sure that every return is fair, we may either require proof of email confirmation/receipt or decline a return in certain situations, including:

​

•      Products that were not purchased directly from EverSleep

•      Items that have been used extensively and then returned

•      Items lost or damaged due to fire, flood or natural disaster

•      Items without email receipt proving ownership and we cannot locate in our order history

•      On rare occasions, based upon the nature of your previous transactions with EverSleep

bottom of page