RETURNS & REFUNDS
At EverSleep, our product is designed and built to work well and make your life easier. We want you to be 100% satisfied with your purchase from us. If you’re not, we want to know about it. All EverSleep devices are covered by a Manufacturers' Warranty!
Please note: Any product returned without an RMA number will be refused
No Hassle Guarantee - Monthly & Yearly Subscriptions
* 100% Satisfaction - stop your subscription any time by simply returning your EverSleep device
Our LIFETIME Guarantee - Lifetime Subscriptions
* 100% Satisfaction - contact us within 30 days of purchase for full refund
* Refunds are issued back to the original form of payment
* Product must be in like-new or gently-used condition
Need to cancel your subscription?
Please contact Support@GetEverSleep.com to request a Return Merchandise Authorization (RMA) number before returning your EverSleep device.
Having a technical issue?
Please contact Support@GetEverSleep.com with any questions or concerns you may have and our experts will get back to you with the answers you need!
If you purchased your EverSleep through a third-party they have their own return and refund policies which may be different than EverSleep’s.
If you have your original order number please include it with the return request. That way we can reimburse your original purchase price to your original method of payment.
If you can't find your original order number it’s not a problem. We can almost always find you in our system if you purchased manufacture-direct.
To help protect our customers and make sure that every return is fair, we may either require proof of email confirmation/receipt or decline a return in certain situations, including:
• Products that were not purchased directly from EverSleep
• Items that have been used extensively and then returned
• Items lost or damaged due to fire, flood or natural disaster
• Items without email receipt proving ownership and we cannot locate in our order history
• On rare occasions, based upon the nature of your previous transactions with EverSleep